We’d love to hear from you. Whether it’s questions about which product is right for you or your order status we are always pleased to hear from our customers.
If you wish to send us a letter or have a return, please use the following address:
Basics by Mail
27 Auriga Drive, Unit M1045
Ottawa, Ontario
Canada, K2E 0B1
Attention: Customer Service
Need to complete a return – please see return details here.
To send us a comment electronically, please use the following form or email us directly at service@basicsbymail.com.

WonderBra underwire Chantilly Lace Bra Bronze – W7484
Select options
This product has multiple variants. The options may be chosen on the product page

Hanes X-Temp Sport comfort low cut socks- Style MX514X
Select options
This product has multiple variants. The options may be chosen on the product page

Hanes X-Temp Sport 4 pack comfort ankle socks- MX524X
Select options
This product has multiple variants. The options may be chosen on the product page

Naturana Strapless Multiway Padded Bra – 87962
Select options
This product has multiple variants. The options may be chosen on the product page

Naturana High-waist control brief – N0061
Select options
This product has multiple variants. The options may be chosen on the product page

DIM Body Touch Control Top Pantyhose- STYLE 1030
Select options
This product has multiple variants. The options may be chosen on the product page

Lovely lace back bikini panty in modal – HB7007
Select options
This product has multiple variants. The options may be chosen on the product page

Stanfield’s Supreme V-neck T-shirt – 3XL to 5XL – 6755
Select options
This product has multiple variants. The options may be chosen on the product page

Naturana Firm Support Soft Cup Plus Size Bra
Select options
This product has multiple variants. The options may be chosen on the product page

Naturana Underwire Push Up Tuxedo Bra
Select options
This product has multiple variants. The options may be chosen on the product page