Contact Us

We’d love to hear from you. Whether it’s questions about which product is right for you or your order status we are always pleased to hear from our customers.

If you wish to send us a letter or have a return, please use the following address:

Basics by Mail
27 Auriga Drive, Unit M1045
Ottawa, Ontario
Canada, K2E 0B1
Attention: Customer Service

Need to complete a return – please see return details here.

To send us a comment electronically, please use the following form or email us directly at service@basicsbymail.com.

    Your Name (required)

    Your Email (required)

    Subject

    Your Message

    CLEARANCE SALE Men's Heavy Weight Wool Onesie - Style 1300

    Men’s Heavy Weight Wool Onesie – Style 1300
    Original price was: $172.99.Current price is: $149.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE WonderBra Style Medium Control Panty Bronze - W684

    WonderBra Style Medium Control Panty Bronze – W684
    Original price was: $23.99.Current price is: $12.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Hanes X-Temp Sport 4 pack comfort ankle socks- MX524X

    Hanes X-Temp Sport 4 pack comfort ankle socks- MX524X
    Original price was: $12.99.Current price is: $5.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE DIM Sublim knee-high- Style I2066D

    DIM Sublim knee-high- Style I2066D
    Original price was: $999.00.Current price is: $5.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Stanfield's Women's Chill Chaser Thermal Legging - Style 2482

    Stanfield’s Women’s Chill Chaser Thermal Legging – Style 2482
    Original price was: $58.99.Current price is: $49.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Stanfield's Expedition Weight thermal base layer bottom - Style 7568

    Stanfield’s Expedition Weight thermal base layer bottom – Style 7568
    Original price was: $49.99.Current price is: $42.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE DIM Body Touch Control Top Pantyhose- STYLE 1030

    DIM Body Touch Control Top Pantyhose- STYLE 1030
    Original price was: $18.99.Current price is: $10.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Stanfield's Essentials 2 layer thermal drawers - 9546

    Stanfield’s Essentials 2 layer thermal drawers – 9546
    $20.99 – $23.99
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Stanfield's HeatFx Thermal Drawers - FX38

    Stanfield’s HeatFx Thermal Drawers – FX38
    Original price was: $45.99.Current price is: $35.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Stanfield's HeatFx Long Sleeve Thermal Top - FX39

    Stanfield’s HeatFx Long Sleeve Thermal Top – FX39
    Original price was: $45.99.Current price is: $35.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Stanfield's HeatFx Short Sleeve Thermal Top - FX31

    Stanfield’s HeatFx Short Sleeve Thermal Top – FX31
    Original price was: $45.99.Current price is: $35.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Stanfield's Supreme V-neck T-shirt - 3XL to 5XL - 6755

    Stanfield’s Supreme V-neck T-shirt – 3XL to 5XL – 6755
    Original price was: $19.99.Current price is: $14.99.
    Select options This product has multiple variants. The options may be chosen on the product page