We’d love to hear from you. Whether it’s questions about which product is right for you or your order status we are always pleased to hear from our customers.
If you wish to send us a letter or have a return, please use the following address:
Basics by Mail
27 Auriga Drive, Unit M1045
Ottawa, Ontario
Canada, K2E 0B1
Attention: Customer Service
Need to complete a return – please see return details here.
To send us a comment electronically, please use the following form or email us directly at service@basicsbymail.com.

WonderBra Barely There Luxury Lace Full Brief – BCWWFF
Select options
This product has multiple variants. The options may be chosen on the product page

WonderBra Semi-high cut brief – Style E1714H
Select options
This product has multiple variants. The options may be chosen on the product page

Elita® Brief Panty With Lace Trim – 8851

Naturana Strapless Multiway Padded Bra – 87962
Select options
This product has multiple variants. The options may be chosen on the product page

Naturana Medium control panty girdle – N0052
Select options
This product has multiple variants. The options may be chosen on the product page

DIM Body Touch Control Top Pantyhose- STYLE 1030
Select options
This product has multiple variants. The options may be chosen on the product page

Naturana All Over Lace Wirefree Bra – Style N5720
Select options
This product has multiple variants. The options may be chosen on the product page

Naturana Underwire Soft Cup Plus Size Bra – 87978
Select options
This product has multiple variants. The options may be chosen on the product page

Naturana Underwire Push Up Tuxedo Bra
Select options
This product has multiple variants. The options may be chosen on the product page