Contact Us

We’d love to hear from you. Whether it’s questions about which product is right for you or your order status we are always pleased to hear from our customers.

If you wish to send us a letter or have a return, please use the following address:

Basics by Mail
27 Auriga Drive, Unit M1045
Ottawa, Ontario
Canada, K2E 0B1
Attention: Customer Service

Need to complete a return – please see return details here.

To send us a comment electronically, please use the following form or email us directly at service@basicsbymail.com.

    Your Name (required)

    Your Email (required)

    Subject

    Your Message

    CLEARANCE SALE Playtex 18 Hour Comfort Strap Bra Special Offer - P4693

    Playtex 18 Hour Comfort Strap Bra Special Offer – P4693
    Original price was: £24.09.Current price is: £11.20.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Naturana Soft Cup Cotton Bralette -5900

    Naturana Soft Cup Cotton Bralette -5900
    Original price was: £11.20.Current price is: £8.40.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE DIM Body Touch Control Top Pantyhose- STYLE 1030

    DIM Body Touch Control Top Pantyhose- STYLE 1030
    Original price was: £10.64.Current price is: £6.16.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Shadowline Silhouette Pyjama Style 76737

    Shadowline Silhouette Pyjama Style 76737
    Original price was: £38.10.Current price is: £22.41.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Shadowline Silhouette 53" Gown 31737

    Shadowline Silhouette 53″ Gown 31737
    Original price was: £39.22.Current price is: £23.53.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Lovely lace back bikini panty in modal - HB7007

    Lovely lace back bikini panty in modal – HB7007
    Original price was: £2.24.Current price is: £1.68.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Naturana All Over Lace Push-up Bra

    Naturana All Over Lace Push-up Bra
    Original price was: £12.88.Current price is: £8.40.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Hanes Woven Boxer - M832 - 3 pack

    Hanes Woven Boxer – M832 – 3 pack
    Original price was: £11.20.Current price is: £7.28.
    Select options This product has multiple variants. The options may be chosen on the product page