Contact Us

We’d love to hear from you. Whether it’s questions about which product is right for you or your order status we are always pleased to hear from our customers.

If you wish to send us a letter or have a return, please use the following address:

Basics by Mail
27 Auriga Drive, Unit M1045
Ottawa, Ontario
Canada, K2E 0B1
Attention: Customer Service

Need to complete a return – please see return details here.

To send us a comment electronically, please use the following form or email us directly at service@basicsbymail.com.

    Your Name (required)

    Your Email (required)

    Subject

    Your Message

    CLEARANCE SALE Stanfield's Merino Wool Hat - Toque Style 1321

    Stanfield’s Merino Wool Hat – Toque Style 1321
    Original price was: $54.99.Current price is: $45.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Playtex 18 Hour Comfort Strap Bra Special Offer - P4693

    Playtex 18 Hour Comfort Strap Bra Special Offer – P4693
    Original price was: $42.99.Current price is: $22.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Stanfield's Women's Leggings 100% Merino - Style 8332

    Stanfield’s Women’s Leggings 100% Merino – Style 8332
    Original price was: $109.99.Current price is: $94.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE DIM Sublim knee-high- Style I2066D

    DIM Sublim knee-high- Style I2066D
    Original price was: $999.00.Current price is: $5.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Stanfield's Two Layer Merino Wool Blend Top - Style 8813

    Stanfield’s Two Layer Merino Wool Blend Top – Style 8813
    Original price was: $58.99.Current price is: $45.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Stanfield's Women's Chill Chaser Thermal Legging - Style 2482

    Stanfield’s Women’s Chill Chaser Thermal Legging – Style 2482
    Original price was: $58.99.Current price is: $49.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Stanfield's Women's Microfibre thermal base layer - FX32

    Stanfield’s Women’s Microfibre thermal base layer – FX32
    Original price was: $45.99.Current price is: $35.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Naturana Medium control panty girdle - N0052

    Naturana Medium control panty girdle – N0052
    Original price was: $24.99.Current price is: $15.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Stanfield's Charcoal Union Suit/Combination 6603 - Sm to 2XL

    Stanfield’s Charcoal Union Suit/Combination 6603 – Sm to 2XL
    $54.99 – $58.99
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Stanfield's Modal and Merino Thermal Top - 8393

    Stanfield’s Modal and Merino Thermal Top – 8393
    Original price was: $52.99.Current price is: $39.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Naturana All Over Lace Wirefree Bra - Style N5720

    Naturana All Over Lace Wirefree Bra – Style N5720
    Original price was: $22.99.Current price is: $16.99.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Stanfield's Essentials 2 layer thermal drawers - 9546

    Stanfield’s Essentials 2 layer thermal drawers – 9546
    $20.99 – $23.99
    Select options This product has multiple variants. The options may be chosen on the product page