Contact Us

We’d love to hear from you. Whether it’s questions about which product is right for you or your order status we are always pleased to hear from our customers.

If you wish to send us a letter or have a return, please use the following address:

Basics by Mail
27 Auriga Drive, Unit M1045
Ottawa, Ontario
Canada, K2E 0B1
Attention: Customer Service

Need to complete a return – please see return details here.

To send us a comment electronically, please use the following form or email us directly at service@basicsbymail.com.

    Your Name (required)

    Your Email (required)

    Subject

    Your Message

    CLEARANCE SALE WonderBra underwire Chantilly Lace Bra Bronze - W7484

    WonderBra underwire Chantilly Lace Bra Bronze – W7484
    Original price was: £24.09.Current price is: £14.00.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Parfait Casey Padded Plunge Molded Underwire Bra: Style 2801

    Parfait Casey Padded Plunge Molded Underwire Bra: Style 2801
    Original price was: £38.10.Current price is: £16.80.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE WonderBra Barely There Luxury Lace Full Brief - BCWWFF

    WonderBra Barely There Luxury Lace Full Brief – BCWWFF
    Original price was: £11.20.Current price is: £6.16.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE DIM Sublim knee-high- Style I2066D

    DIM Sublim knee-high- Style I2066D
    Original price was: £559.76.Current price is: £3.36.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Elita® Signature Logo High cut Bikini Panty - 7033

    Elita® Signature Logo High cut Bikini Panty – 7033
    Original price was: £8.96.Current price is: £5.60.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Naturana High-waist control brief - N0061

    Naturana High-waist control brief – N0061
    Original price was: £16.80.Current price is: £8.96.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE DIM Sublim Glossy Sheer Pantyhose 15D-STYLE 1185

    DIM Sublim Glossy Sheer Pantyhose 15D-STYLE 1185
    Original price was: £5.60.Current price is: £3.36.
    Select options This product has multiple variants. The options may be chosen on the product page
    CLEARANCE SALE Hanes Woven Boxer - M832 - 3 pack

    Hanes Woven Boxer – M832 – 3 pack
    Original price was: £11.20.Current price is: £7.28.
    Select options This product has multiple variants. The options may be chosen on the product page